Shipping Policy
Shipping Policy
Last Updated: 2 January 2026
At Sheree MG Masale, we are committed to ensuring that our products are delivered safely, efficiently, and on time. This Shipping Policy outlines the terms related to order processing, shipping methods, delivery timelines, and related conditions for orders placed through our website https://shreemgmasale.com/.
1. Shipping Coverage
We currently offer shipping services across India. Delivery availability may vary depending on the customer’s location, courier service coverage, and logistical feasibility. For bulk or distributor orders, shipping arrangements may be finalized through direct communication.
2. Order Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- Processing time does not include weekends or public holidays.
- Orders placed on Sundays or holidays will be processed on the next working day.
In case of high order volumes or unforeseen circumstances, processing may take slightly longer.
3. Shipping Methods & Partners
We partner with reliable third-party courier and logistics service providers to ensure safe and timely delivery. The selection of courier partners is based on service availability, delivery location, and order size.
Shipping charges, if applicable, will be communicated during order confirmation or discussed directly for bulk and B2B orders.
4. Estimated Delivery Time
- Standard delivery timelines range between 3–7 business days after dispatch.
- Delivery times may vary based on destination, courier service, weather conditions, or regional restrictions.
Please note that delivery timelines are estimates and not guaranteed.
5. Shipping Charges
Shipping charges depend on:
- Delivery location
- Order quantity and weight
- Type of order (retail or bulk)
Any applicable shipping fees will be clearly communicated before final order confirmation.
6. Order Tracking
Once an order is dispatched, tracking details may be shared via email, phone, or other communication channels, depending on courier service availability.
7. Delays & Service Interruptions
While we strive for timely delivery, Sheree MG Masale is not responsible for delays caused by:
- Courier partner issues
- Natural disasters or weather conditions
- Government regulations or lockdowns
- Incorrect or incomplete shipping address provided by the customer
We appreciate your patience and cooperation in such situations.
8. Damaged or Missing Shipments
If you receive a damaged package or notice missing items:
- Inform us within 48 hours of delivery
- Share clear images of the damaged product and packaging
We will review the issue and take appropriate action as per our internal policy.
9. Incorrect Address or Failed Delivery
Orders returned due to incorrect address details or failed delivery attempts may be reshipped at additional shipping cost or canceled, depending on the situation.
10. Contact Us
For any questions regarding shipping, delivery status, or bulk order logistics, please contact us:
Company Name: Sheree MG Masale
Phone: +91 9695531111
Email: mgmasalemau@gmail.com
Website: https://shreemgmasale.com/
Address: Sigari Madaiya Chatti Muhammadabad Gohana, Dist- Mau (U.P.) – 276403
